Here you will find the necessary information to activate the desired services. Follow the instructions in the respective sections Mobility for Work (either version S or M), Enterprise Mobility Management and Device as a Service.
Increased employee flexibility and reduced workload of fleet managers through Self Service in MySwisscom.
From now on, your employees can order their replacement SIM online under MySwisscom, block and unblock SIMs and request PUKs.
To identify themselves, employees must log into MySwisscom with their private Swisscom login and enter their NATEL® go number. You will find instructions for registering in MySwisscom here, which you can forward to your employees.
Below you will find the business cases around subscriptions & mobile devices. In the case of authorised business cases, employees can carry out online transactions in MySwisscom or receive support by telephone from our Swisscom Service Desk (0800 724 004).
Do you want to modify the standard authorisations? Then please get in touch with your contact person following activation. You will find the deadline and contact information in the e-mail you received with the access to this document.
With Mobility for Work M, you can give your employees access to the Online Shop so that they can order mobile devices, accessories, NATEL® go subscriptions and additional options themselves.
You can issue approval for the order or access to the Online Shop by sending an access code to the employee. The employee receives the access code and a direct link to the Online Shop by e-mail. From now on, the employee is responsible for ordering their mobile device and/or subscription.
Before you issue the access codes, define which products the employee is allowed to see in the Online Shop and who will cover the costs (company or employee). For mobile devices, it is also possible to split the costs by entering an amount limit that the company will cover. You can create several order profiles and thus display the products and payment option in the Online Shop differently for each employee.
If you have several billing accounts in your company, you can assign the orders directly to them. When issuing the access code, select the corresponding billing profile.
You can process the issued access codes until the employee has redeemed them (order placed in the Online Shop): change expiry date, deactivate access code and order profiles.
After sending the access code, your employee will receive an e-mail with access to the online shop.
For identification purposes, the employees must log in with their private Swisscom login MySwisscom and enter their NATEL® go phone number.
In the Annex you will find an information mail template for your employees including a flyer, so that you can inform your employees with little effort. Only send this e-mail after the activation date (according to the date in the e-mail) or change the date in the text (the activation date instead of «with immediate effect»).
* As iOS user you can copy the email text here.
Protect business data on mobile devices to increase employee productivity with BYOD or company devices.
For EMM we need the contact details of your IT Manager and request that you fill out this form within 14 days after we have informed you about this service via e-mail. Then all your devices can be included in EMM.
Simple management with mobile device inventory, cost certainty through device procurement via leasing, instalment or one-off payments as well as guarantee and repair management.
No further action is required for DaaS. However, if you would like to integrate your existing mobile devices into DaaS, you can use this form. You can purchase new devices via the Mobile Online Shop, where you can also select the device financing plan and the different DaaS versions.